Last updated: 29 June 2026
Aubrey International respects your privacy and handles personal information carefully. This Privacy Notice explains how personal information is collected, used, shared and protected when you contact Aubrey International, use this website or instruct Aubrey International to assist you.
For data protection purposes, Aubrey International is responsible for personal information received through this website, email, telephone, WhatsApp, client instructions, document sharing, meetings or other communications.
You can contact Aubrey International about privacy matters using the details below:
Email: enquiries@aubreyinternational.com
Postal address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB
Aubrey International is a consultancy and support practice with a Managing Partner-led team that may include administrative support, legal support staff and authorised consultant professionals. Where work requires reserved legal services, regulated legal advice, rights of audience, formal representation, professional supervision or jurisdiction-specific input, Aubrey International will explain the route clearly and ensure the work is handled within the appropriate professional and regulatory framework.
1. Information we collect
Aubrey International may collect and use the following types of personal information.
Contact information, such as your name, email address, telephone number, WhatsApp details, postal address, business name, job title and preferred contact method.
Identity and verification information, where needed, such as information used to check identity, authority to act, business ownership, company appointments, directorships, shareholder interests or other relevant roles.
Enquiry and matter information, such as the reason you contact Aubrey International, background facts, deadlines, documents, correspondence, timelines, instructions, notes of calls or meetings, summaries, action points and information about other people connected to the matter.
Business and compliance information, such as company records, Companies House information, HMRC correspondence, tax or VAT information, director or shareholder information, PSC information, filings, operational records, contracts, policies, invoices, business communications and related documents.
Family and private-client information, where relevant, such as information about separation, children arrangements, financial disclosure, probate, estate administration, powers of attorney, personal documents, family circumstances or other private matters.
Employment and dispute information, where relevant, such as employment documents, settlement correspondence, dismissal, grievance or disciplinary information, pay information, restrictive covenant concerns, negotiation records, correspondence with other parties and dispute-related material.
Financial and billing information, such as invoice details, payment records, transaction references, billing address, accounting information and records required for tax or bookkeeping purposes.
Communications information, such as emails, WhatsApp messages, telephone notes, meeting notes, letters, documents, attachments and records of instructions.
Technical and website information, such as basic information about how you access or use the website, depending on the website tools, hosting provider, analytics settings or security services in use.
Some matters may involve sensitive information. This may include family circumstances, financial hardship, employment concerns, health information, criminal allegations, immigration or nationality information, information about children, safeguarding concerns or other special category data. Aubrey International only asks for sensitive information where it is relevant to assessing, managing or carrying out the work.
2. How information is collected
Aubrey International may collect information directly from you when you contact Aubrey International, complete a form, send documents, email, telephone, send a WhatsApp message, arrange a call, provide instructions or communicate during a matter.
Information may also be received from third parties where relevant to the matter, including professional advisers, accountants, regulated legal professionals, company officers, shareholders, employees, family members, business colleagues, counterparties, representatives, service providers or other people you authorise to communicate with Aubrey International.
Aubrey International may also use publicly available sources where appropriate, including Companies House, public registers, court or tribunal information, professional registers, sanctions or verification sources, public websites and other public records relevant to the matter.
3. How information is used
Aubrey International may use personal information to:
Respond to enquiries and decide whether Aubrey International can assist.
Understand your situation, identify urgent issues and suggest practical next steps.
Provide agreed consultancy, administrative, document-management, compliance, advisory or support services.
Prepare documents, correspondence, chronologies, summaries, evidence bundles, position notes, action plans and practical timelines.
Assist with business compliance, company administration, Companies House matters, HMRC correspondence, family and private-client support, employment issues, dispute support, probate, powers of attorney, operational follow-through or related matters.
Communicate with you, advisers, counterparties, service providers, authorities or authorised third parties.
Maintain internal records, matter notes, conflict checks, audit trails and service records.
Issue invoices, process payments, manage accounts and keep financial records.
Comply with legal, tax, accounting, anti-fraud, regulatory or professional obligations.
Protect confidentiality, security, business operations, insurance position, legal rights and legitimate business interests.
Prevent disputes, manage complaints, recover debts or respond to claims.
Improve services, systems, website content, client communications and internal processes.
4. Lawful basis for using information
Aubrey International uses personal information only where there is a lawful basis to do so. Depending on the circumstances, this may include:
Contract or pre-contract steps
Where information is needed to respond to an enquiry, consider whether Aubrey International can assist, agree terms, provide services or manage a matter.
Legal obligation
Where information is needed to comply with tax, accounting, regulatory, anti-fraud, reporting, record-keeping or other legal obligations.
Legitimate interests
Where information is needed to manage enquiries, provide services, communicate with clients and third parties, maintain records, protect confidentiality, manage risk, secure systems, improve services, prevent disputes, recover debts or protect Aubrey International’s business interests.
Consent
Where consent is specifically requested, for example for certain optional communications or where consent is the most appropriate basis for handling particular information.
Legal claims or substantial public interest
Where sensitive information is relevant to establishing, exercising or defending legal claims, safeguarding, fraud prevention, regulatory matters or another legally recognised substantial public interest reason.
5. Sensitive information
Some matters may involve sensitive or highly confidential information. This may include information about health, family circumstances, children, finances, employment, criminal allegations, immigration or nationality, legal disputes or other private matters.
Aubrey International will only use sensitive information where it is necessary and proportionate for the matter or where there is another proper reason to do so.
Please do not send highly sensitive material by email, WhatsApp or online form unless Aubrey International has confirmed that this is appropriate. Where a safer transfer method is needed, Aubrey International will discuss a suitable route with you.
6. Criminal offence information
Some matters may involve allegations, investigations, convictions, offences, regulatory concerns or related information.
Aubrey International will only use criminal offence information where it is relevant to the matter and where there is a lawful basis and appropriate condition for doing so.
7. Sharing information
Aubrey International does not sell personal information.
Personal information may be shared where necessary with:
Professional advisers, accountants, bookkeepers, regulated legal professionals, consultants or other specialists.
IT, hosting, email, telecoms, cloud storage, security, document-management, administrative or technical service providers.
Payment processors, banks, insurers, debt recovery providers or accounting providers.
Companies House, HMRC, courts, tribunals, regulators, law enforcement bodies, public authorities or government bodies where required or appropriate.
People or organisations involved in your matter, such as company officers, shareholders, employees, family members, counterparties, representatives or authorised contacts.
International advisers, contacts or service providers where the matter has a cross-border element.
Information is only shared where there is a proper reason to do so, such as your instruction, performance of services, legal obligation, legitimate business need, protection of rights, professional advice, dispute management or another lawful basis.
8. International work and transfers
Aubrey International may work with clients, contacts, advisers or service providers in more than one country, including the United Kingdom and the United States.
Where personal information is transferred outside the United Kingdom, Aubrey International will take reasonable steps to ensure that it is protected appropriately. This may include using adequacy arrangements, contractual safeguards, professional confidentiality obligations, secure systems, limited access controls or other suitable protections depending on the circumstances.
9. How long information is kept
Aubrey International keeps personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may vary depending on the type of enquiry, matter, document, legal risk, accounting requirement, limitation period, professional need, insurance position or dispute-protection reason.
In general:
Enquiry records may be kept for a reasonable period so that Aubrey International can manage follow-up, conflicts, risk, service records and future queries.
Client and matter records may be kept for longer where needed for contractual, tax, accounting, insurance, limitation, dispute, audit or record-keeping purposes.
Financial and invoicing records are usually kept for the period required by tax and accounting rules.
Information may be deleted, anonymised or securely archived when it is no longer needed.
10. Security
Aubrey International uses practical administrative, technical and organisational measures to protect personal information.
These may include access controls, password protection, secure storage, device security, document management, limited access, confidentiality controls, careful handling of sensitive material and security-aware working practices.
No email, WhatsApp message, online form or internet transmission is completely secure. Please avoid sending highly sensitive information until an appropriate method of transfer has been agreed.
11. Website, cookies and analytics
This website is designed as an information and enquiry website. It does not require a public client account or online payment function.
The website may use essential technical functions needed for the site to operate properly. Where cookies, analytics, embedded forms, tracking tools, client access tools, third-party plug-ins or similar technologies are used, Aubrey International will review whether a cookie notice, consent banner or further explanation is required.
Non-essential cookies and similar technologies may require consent under UK privacy and electronic communications rules. This includes some analytics, tracking, advertising, embedded media, pixels, scripts, tags, local storage or similar technologies. The ICO treats cookies and similar technologies as falling under PECR, so this section should be reviewed before adding analytics, advertising tools or embedded third-party services.
12. WhatsApp, telephone and messaging
If you contact Aubrey International by WhatsApp, telephone, text message or another messaging service, Aubrey International may use that channel to respond to you and manage your enquiry or matter.
Messaging platforms may process technical, usage or account information in accordance with their own privacy terms. Please do not send sensitive documents by WhatsApp unless Aubrey International has confirmed that this is appropriate.
13. Email communications
Aubrey International may use email to communicate with you about enquiries, instructions, documents, invoices, updates and related matters.
Email is not completely secure. Please take care when sending confidential or sensitive information by email. Where appropriate, Aubrey International may suggest another method of sharing documents or information.
14. Marketing and service updates
Aubrey International may occasionally send service-related updates, administrative messages or information relevant to existing or previous enquiries or instructions.
Aubrey International will not sell your information to third parties for marketing.
Where consent is required for marketing, Aubrey International will seek consent. You can ask Aubrey International to stop sending marketing or non-essential communications at any time by contacting enquiries@aubreyinternational.com.
15. Your rights
Depending on the law that applies and the circumstances of the processing, you may have rights to:
Access your personal information.
Ask for inaccurate or incomplete information to be corrected.
Ask for information to be deleted in certain circumstances.
Ask for use of your information to be restricted in certain circumstances.
Object to certain uses of your information.
Request transfer of your information in a portable format where applicable.
Withdraw consent where Aubrey International relies on consent.
Complain to a data protection regulator.
Some rights are limited and may not apply in every case. For example, Aubrey International may need to keep certain information for legal, tax, accounting, contractual, insurance, dispute, record-keeping or legitimate business reasons.
To exercise your rights, contact:
Email: enquiries@aubreyinternational.com
16. Complaints
Please contact Aubrey International first if you have a concern about how your personal information is handled. Aubrey International will try to resolve the issue promptly and fairly.
You may also have the right to complain to the UK Information Commissioner’s Office, which is the UK data protection regulator.
17. Changes to this Privacy Notice
Aubrey International may update this Privacy Notice from time to time.
The latest version will be posted on this page. Where changes are significant, Aubrey International may take additional steps to bring them to your attention.