Challenge
The client saw inconsistent but significant shortfalls across venues, with no obvious single site or team responsible. The pattern suggested fraud but not who was responsible.
What the team did
Takings patterns, venue dates and operational practices were reviewed. The evidence pointed to a travelling individual using apparently legitimate receipts and exploiting marshalled parking arrangements.
Outcome
The perpetrator was identified and dealt with. The wider lesson was the importance of recovering uniforms, receipt stock and operational materials from departing staff.
This case is anonymised and adapted from work undertaken through the Aurora Assist sister brand. Names, identifying details and some contextual details have been changed or withheld for confidentiality.