The car has a fault. Does that mean the buyer can reject it?
New and used vehicles, faults, repair histories and the facts that change the outcome of a vehicle rejection dispute.
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Real-world issues, clear thinking and commercially focused guidance. These articles are written for people who need to make decisions, manage risk and keep the wider business in view.
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A buyer demands a refund: are you a private seller or a motor trader?
Why a vehicle seller’s true trading status can matter more than the label used in an advertisement, and why refund demands need a measured response.
Read insightFaulty car, finance agreement or card deposit: who is responsible?
Why the type of finance, a credit-card deposit and GAP insurance can affect a vehicle dispute without providing an automatic remedy.
Read insightBought online, collected at the dealership or delivered at home: what changes?
Distance sales, showroom agreements, home delivery and why where a vehicle was delivered may not determine a buyer’s cancellation rights.
Read insightWhen the Customer Becomes the Problem: Why Hospitality Employers Need to Act Before 30 October
Customers, alcohol and staff safety: why public-facing employers need effective prevention, incident records and practical procedures before 30 October.
Read insightRight to Work: Do You Actually Know Who Is Working for You?
Agency staff, substitutions and site access: why construction businesses need to verify who is actually turning up for work.
Read insightBefore you build a legal AI platform: seven questions every founder should answer
Regulation is only one of the questions. Ownership, accountability, customer data, revenue and launch scope can be just as important.
Read founder briefingYour Customer Hasn't Paid: When an Overdue Invoice Becomes a Commercial Dispute
A late payer, a genuine dispute and an irrecoverable debt call for different decisions.
Read insightRedundancy Is About the Work, Not the Person: Where Employers Get It Wrong
The commercial case can be genuine. The selection of the person still needs to be fair, reasoned and open to scrutiny.
Read insightYour Probation Period Won't Protect You: Why Employers Need to Prepare for January 2027
Probation is a management tool, not an exemption from employment law. What the January 2027 unfair dismissal changes mean for employers.
Read insight“We Never Signed a Contract”: Why That Might Not Protect Your Business
A missing signature does not always mean there is no agreement. How emails, conduct and careless concessions can create commercial risk.
Read insightSexual harassment at work: what employers need to change before 30 October
A practical examination of the new harassment duties, third-party risks and why written policies are of little value unless managers put them into practice.
Read insightRight to work checks changed on 1 October: five mistakes employers should avoid
New right to work rules are in force, but compliance should never become an excuse for discriminatory recruitment or casual document collection.
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Companies House and HMRC are not the same thing: what new directors need to file, and where
A practical guide to the separate Companies House and HMRC obligations new directors need to understand, and why telling one does not automatically tell the other.
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The employment tribunal clock is changing: what the new six-month claim limit means for employers and employees
What the 1 October 2026 extension to most Employment Tribunal time limits changes, what it does not, and why both sides should still preserve evidence early.
Read insightYou incorporated too early. Now the admin is becoming a burden: what should you do?
What to do when a limited company is creating more administration than the business needs, including unnecessary add-ons, dormancy, strike off and returning to sole trader status.
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Dormant does not mean forgotten: what responsibilities remain when your company is not trading?
A dormant company may not be trading, but Companies House filings, tax status and other obligations can still remain.
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Should you actually form a limited company yet?
When incorporation genuinely helps, when it adds unnecessary cost and compliance, and why forming a company should solve a real business problem.
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You’ve formed a limited company. What have you actually signed up for?
What new directors need to understand about ownership, governance, records, company money, compliance and the responsibilities that come with incorporation.
Read insightA grievance or disciplinary issue has landed on your desk: what should an employer do first?
What to establish before deciding what should happen to an employee, from preserving evidence to choosing the right process.
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An employee has raised a safeguarding concern: when does an HR issue become a regulatory issue?
How to identify immediate risk, external obligations and the point where a workplace concern becomes a safeguarding or regulatory matter.
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You’ve received a lawyer’s letter: what should a business do before responding?
What to check before responding, when to stop handling it internally, and how to avoid making the position worse through rushed correspondence.
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Suspending an employee: when is it appropriate, and when can it make things worse?
Why suspension should control a real risk rather than punish an allegation, and what employers should consider before sending someone home.
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The problem employee or the problem process? Five signs an employment issue is becoming unnecessarily risky
Five signs that an employment issue is being made riskier by the process being used to manage it.
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When should a small business bring in outside support rather than handling a dispute internally?
How to recognise when internal handling is costing more than outside support, in time, resources, objectivity and risk.
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